Fox Communities Credit Union in 1820 Main Street

Customer Reviews about Fox Communities Credit Union:

• ★ ☆ ☆ ☆ ☆
  The purpose of online banking is so that it's easy and convenient. I typically deposit my checks online and I've never had such issues trying to get my checks deposited through their online system. Ive never ever had to sign my checks for just a deposit at any other place I've banked but they require it no matter what transaction you do. None of them can explain to my why this is needed. It's my check, my account. The one said its for security on your account. Security? To deposit a check into my account? Anyway, my frustration, today for example, I have taken pictures of my checks THREE times now. (Very frustrating) Online it does not tell you why the checks are rejected. Last pay period I had to call to see what the issue was. Turns out the MICR line wasn't straight enough for them and one of them I didn't sign because I shouldn't have to for a deposit. I also receive an email to tell me if the transaction got approved or rejected but the email is very delayed and not sent right away. I can login faster to see if it approved or rejected. Even with logging in and receiving an email, neither one tells me why it rejected. I still have to call. Please fix this and include why the transaction was not approved. I worked for a bank and also banked at a couple places that don't require you to sign your checks when you are only making a deposit. If you make a deposit and want cash back then yes a signature is required. I also never had an issue when I'm out of town and my boyfriend picks up my check and deposits it through the drive-thru but at this bank they gave him a hard time because it was not signed by me. He was NOT getting cash back just depositing the check into my account for me while I was out of town.
  By Nichole Walcher, June 10, 2017
• ★ ★ ★ ★ ★
  The branch that I go to has excellent customer service and a very happy atmosphere! They are very polite and nice! :) I'd choose them first any day of the week!
  By Sam Conery, November 18, 2016

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About Fox Communities Credit Union in Green Bay